Advanced telecommunications hosted in the cloud

MSV Cloud PBX

MSV Cloud PBX is an industry-leading example of advanced telecommunications hosted in the cloud – giving users the ability to plug into a data socket and be up and running within minutes. Cloud Services provide smooth integration with desktop keyphones, mobile applications, laptop soft phones, as well as an email provider such as Outlook. 

MSV Cloud PBX enables the efficient management of calls via a web portal, increases staff productivity and enhances customer perception. Using reliable and flexible VoIP technology and a secure network, callers only ever need to dial one number to reach your business. What’s more, a hot desk environment, home working and connection to mobile devices to control calls is easy to set-up with little investment outlay.

IMPROVED SERVICE

Managing calls with a centralised reception system, personalised greeting, on-hold messages and features to automatically add callers to a queue create a professional perception. A comprehensive web portal enables call centre capabilities to scale telecommunications when necessary with real–time reporting to track aboandoned and after-hours calls.

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HIGHLY VERSATILE

Quick set-up and easy confirguration enable a single number call to reach a deskphone or mobile simultaneously whilst ensuring a smooth connection when transferring calls between devices and between locations. Options to add laptop or mobile softphone handsets make it easy to dial and receive volume calls from anywhere at any time.

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COST EFFECTIVE

Simple monthly pricing make it easy to budget with minimal outlay. Upgrades and new features are automatic as is improved interoperability between fixed phones and mobiles. Scalable services make PBX ideal for any business size serving multiple sites, hundreds of customers and a largescale workforce with competitive calls charges, training and technical support.

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BUSINESS CONTINUITY

As Cloud PBX is hosted in the cloud there is no premises restrictions. Should the worst happen in the event of a fire, flood or external obstabcles prevent the workforce from reaching the office, calls can be routed to any mobile device or external handset to maintain business as usual. Integrated with business CRM and contact data offers simple joined up communication.

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Features:

  • Location independent telephone extensions enable staff to work anywhere
  • ‘One Number Anywhere’ allows you to link multiple devices to one number
  • Eextensive range of call handling features, all operated through an easy-to-use web interface
  • you only pay for what you need on a simple per seat basis
  • use any local area number no matter where you are located.
  •  Cloud hosting provides robust business continuity. It allows your organisation to carry on making and taking calls, whatever the circumstances.
  • Multi-site deployment – only one system for unlimited sites
    Outlook and CRM integration

Features Included
Hunt Groups
Voicemail
Voicemail to email
Auto Attendant
Custom Music on hold
Call forwarding
Hot Desking
Multi party conference calling
PC, Smartphone
Android Smartphone
IOS Smartphone
ENTREPRENEURS & MICROBUSINESSES

Cost-effective and easy to use, a Cloud PBX system gives even the smallest of companies a competitive edge. An extensive range of call handling and management features creates a professional impression at a far lower cost than traditional telephony services. With minimal outlay and simple monthly pricing, it gives total control over a telecommunications budget.

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SMALL & GROWING BUSINESSES

With versatility and scalability at its heart, Cloud PBX allows users to easily add laptop handsets, desk phones and mobiles to a single number. Receive calls from anywhere, at any time, and across devices. Features such as real-time reporting on abandoned and after-hours calls are managed through an easy-to-navigate web portal, providing greater customer insights and resulting in lower telecommunications spend.

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ESTABLISHED COMPANIES

Cloud PBX offers greater scalability and professional call centre capabilities at a much lower cost than other solutions. Manage a high volume of calls across multiple sites, serve a large customer base and unleash the power of improved productivity. Easily upgrade and add locations and devices, while taking advantage of MSV Consulting’s expert training and full support packages.

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Remove the need for costly equipment, updates, repairs and maintenance by using desktop as a service.

Consolidate everything in one place and store it safely in a UK based data centre with enterprise level security.

Application hosting enables the secure access to software from any internet connected device, at any time and from anywhere.

Cloud PBX is a hosted telephone system that supports remote workers and reduced administration and cost of ownership.

Office 365 provides enterprise class applications, tools and communications to businesses of all shapes and sizes.

Backup services ensure the security and survival of any business and its data in the event of an incident.

If you wish to talk to us about any of your needs
please use one of the methods below:

Telephone:

0845 241 6370

Email:

General Information - info@msvconsultancy.co.uk

Sales - sales@msvconsultancy.co.uk

Support - support@msvconsultancy.co.uk

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